We're hiring a Fulfillment & CX Associate

Responsibilities — Looking for assistance with the following tasks, including but not limited to:

• E-commerce online order fulfillment
• Packaging product for order fulfillment
• Manage incoming and outgoing shipments
• Online and phone customer service
• Quality control incoming products
• Aide in cleaning and organizing back stock area

Skills and Qualities — We are looking for an individual who has the following skills and qualities:

• Highly organized
• Detail oriented
• Self sufficient
• Good communication and writing skills
• Fast paced and efficient
• Quick learner
• Works well both alone and in a team environment
• Takes direction well
• Shopify experience encouraged by not required
• Gorgias and/or Loop experience is a plus

Benefits — As a small business, we do our best to take care of our employees with comprehensive benefits and flexibility.

• 401k options
• Comprehensive health insurance options
• Employee discount
• Quarterly product allowance
• Commission for retail sales
• Paid time off
• Professional development and growth opportunities

If you meet the above requirements and possess the skills required, we welcome you to apply!

Please email your resume to HELLO@SHOPTHATCH.COM

OR

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