Quality and Customer satisfaction is our top priority. If you are not fully satisfied with your purchase, please contact HELLO@SHOPTHATCH.COM

Please submit your request within 20 days of receipt. Returned jewelry must be in perfect, unworn condition with original packaging for a full refund or exchange. Shipping fees will not be refunded. CUSTOMIZED and SALE COLLECTION items are not eligible for refund or exchange.

Begin your Return or Exchange HERE