Quality and Customer satisfaction is our top priority. If you are not fully satisfied with your purchase, please contact HELLO@SHOPTHATCH.COM
Please submit your request within 30 days of receipt. We are flexible with returns, but do require returned jewelry to be in perfect, unworn condition with original packaging to qualify for a full refund or exchange. Return shipping is free, however, original shipping charges and Route Package Protection will not be refunded. Custom items are not eligible for refund.