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JEWELRY CARE

Your jewelry was crafted by artisans in Southern California using sterling silver, 14k gold vermeil, 14k gold plated brass, rhodium plated brass and precious x semi precious stones. We are a small team of women who put love and care into every design. Made with love to be loved.

Avoid wearing jewelry while swimming, showering, sweating and sleeping. Plated jewelry is good for daily wear but should be cleaned regularly with a soft cloth.

Sterling Silver x Vermeil

Sterling Silver and 14k Gold Vermeil (sterling silver base plated with 14k gold) are considered demi-fine jewelry. Sterling silver will darken over time and because it's a solid metal, is easy to clean and care for using a silver polishing pad. Gold vermeil requires careful cleaning with a soft cotton cloth, avoiding abrasive cloths and chemicals. If you use a silver polishing pad on vermeil, it will take the gold plating right off, so be careful to use the right cloth for the right type of jewelry.

14k Gold x Rhodium Plated

14k gold plated and rhodium plated brass should be cleaned regularly with a soft cloth to keep vibrant. Brass is a hard metal which makes for a great base metal, as it's less likely to break and creates a stronger bond for plating. Rhodium is a precious metal that is in the family of platinum. It's also a hard metal with a surface that guards against scratches and gives a reflective white appearance and does not tarnish or corrode.

14k Gold Fill

14k Gold Fill is thick layers of 14k gold over copper. Gold fill is much more intense and consumes gold in a higher quantity which means the color stays vibrant longer than with gold plating. Delicately cleaning your chain regularly with a soft cloth is recommended.

Troubleshooting

Have a knotted chain? 

With your necklace or bracelet open (unclasped) and laying on a flat surface, use a pointy, but not sharp, tipped object (e.g. an earring post, paperclip, dull end of a needle) to get into the center of the knot. Move the pointy object around in circles until you create enough space to be able to separate the knot and untie with your fingers. It can take a few minutes and some patience to get the knot out, so allow yourself some time. For your sanity, do not attempt to detangle a chain if you're in a hurry!

We're here for you...

We want to help keep your THATCH jewelry in tip-top shape; we offer repairs, re-plating and professional cleaning services - please reach out to hello@shopthatch.com with repair inquiries.

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