Under the EU Consumer Rights Directive, you have the right to withdraw from any contract within 14 days of receiving your order without providing a reason.
Please note that under Article 14(1) of Directive 2011/83/EU, customers are responsible for the cost of return shipping. A prepaid label will be provided through our withdrawal portal; the label cost will be deducted from your refund.
We will issue your refund within fourteen (14) days of receiving notification of your cancellation, or, if later, once we have received the returned goods or you have provided proof that the goods have been shipped back to us.
This right applies to all items purchased through our store, with certain exceptions such as digital and custom products. Article 16 of Directive 2011/83/EU.
START A WITHDRAWAL HERE
