PRIVACY POLICY

Effective Date: 08/15/2014
Last Updated: 10/15/2025

Sister Squared LLC, DBA Thatch is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Shopify store, make a purchase, or interact with us online.

1. Information We Collect

We collect certain information to help us provide a seamless shopping experience.

Information you provide directly:

  • Name, email address, billing and shipping address, and phone number.

  • Payment information (processed securely through Shopify and our payment providers).

  • Account details, if you choose to create one.

  • Communications such as customer service messages or survey responses.

Information automatically collected:
When you browse our store, Shopify automatically collects information such as:

  • Your IP address, browser type, and device information.

  • How you interact with our site (pages viewed, time on site, etc.).

  • Cookies and tracking technologies that help us personalize your experience and analyze performance.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, returns, and exchanges.

  • Communicate about your purchases and provide customer support.

  • Send marketing emails or special offers (only if you opt in).

  • Improve our website, products, and user experience.

  • Comply with legal obligations and prevent fraud or misuse.

3. How Shopify Handles Your Information

Our online store is hosted by Shopify Inc. They provide the ecommerce platform that allows us to sell our products to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. Shopify stores your information on a secure server behind a firewall.

To learn more about how Shopify uses your personal information, please review Shopify’s Privacy Policy here:
https://www.shopify.com/legal/privacy

4. Sharing Your Information

We only share your information with trusted third parties who help us operate our business, such as:

  • Payment processors (Shopify Payments, PayPal, etc.)

  • Shipping and delivery partners

  • Email and marketing platforms

  • Analytics providers (such as Google Analytics)

These partners are only given the information necessary to perform their services and are required to protect it.

We do not sell your personal data.

5. Cookies

Cookies help our store remember your preferences (like keeping items in your cart) and provide insight into how our site is used.
You can manage or disable cookies in your browser settings, though this may affect site functionality.

You can read more about how Shopify uses cookies here:
https://www.shopify.com/legal/cookies

6. Your Rights

Depending on your location, you may have the right to:

  • Access or receive a copy of your data.

  • Correct or delete your personal information.

  • Withdraw consent or object to certain uses.

  • Request that we stop sending marketing communications.

If you wish to exercise any of these rights, please contact us at HELLO@SHOPTHATCH.COM 

If you are a resident of California or the European Economic Area, additional privacy rights may apply under CCPA or GDPR.

7. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. While no online method is 100% secure, we strive to maintain the integrity and confidentiality of your data.

8. Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

For questions about this Privacy Policy or your personal information, please contact us at:

THATCH Jewelry
Email: hello@shopthatch.com
Mailing Address: 2750 Historic Decatur Rd #103, San Diego, CA 92106