I signed up for a welcome discount. Where is my code?
Your welcome code will be sent by email shortly after signing up. Please allow a few minutes for it to arrive, and be sure to check your spam or junk folder.
I forgot to enter my discount code. Can you add it to my order?
If your order hasn’t shipped yet, please reach out as soon as possible. We’ll be happy to apply the discount when eligible.
I just missed a sale. Can I get a price adjustment?
We may honor a one-time price adjustment on eligible full-priced items if a sale begins within 3 days of placing your order. Requests must be made while the promotion is still active; adjustments cannot be applied after a sale has ended.
Why isn’t my discount code working?
Double-check that your code was entered correctly and that the items in your cart are eligible. Certain products, collections, collaborations, and special releases may be excluded from promotions.
Can I combine discount codes?
Only one discount or promotional code may be applied per order. However, loyalty rewards can be used alongside an eligible discount code.
Can I use a discount code on sale items?
Typically, no. Discount codes cannot be applied to items on sale. However, during select sitewide promotions, sale items may be eligible for additional discounts automatically applied at checkout.